Thank you for completing our booking form for your room hire - please see our Terms and Conditions for hire below
Meeting Hire Terms & Conditions
Access & Times: The Map Room is available from 8:30am until 17:00pm Monday to Sunday, and can be hired by the hour for £20 if required. The Café Area is available from 17:00 until 22:00 Monday to Sunday. The whole Centre can be hired for £65.00 per hour, for a minimum of 2 hours. For any decoration or catering requirements, we require an extra hour to set up/clear down which will be added to your total value.
Customers arriving before their booked start time cannot be guaranteed immediate access to meeting rooms. Over running meeting rooms will be charged at the published hourly rates.
Cancellation: Any booking cancelled within 48 (working) hours or less of the hire date will be charged in full for the total booking value including room hire, equipment and any catering. Any booking of 15+ delegates cancelled within 5 working days or less will incur a 100% cancellation charge of the total booking value. Any bookings of less than 15 delegates will be charged for 100% of the room hire and 50% of the total catering cost. The Land of Oak & Iron reserve the right to cancel meetings if the hirer fails to adhere to these conditions or if there are circumstances beyond our reasonable control.
Catering: All catering must be delivered by our onsite Café. External caterers are not permitted. Only alcohol brought from our Café will be permitted to be consumed on the premises. The Derwent Valley has a no glass policy so please decant your drink before heading outside.
Damages: All breakages, spillages or damage must be reported to the Duty Manager prior to leaving and the room must be left as it was found. Failure to do so may incur charges.
Delegates: Delegate numbers must be confirmed no later than 48 (working) hours before the meeting. This number then becomes the minimum amount chargeable. Increases in delegate numbers cannot be guaranteed without at least 48 (working) hours’ notice. Every effort will be made to meet your precise requirements in all circumstances.
Layouts: Requests for different room layouts must be made at the time of booking. Rearrangement of furniture cannot be guaranteed on the day of hire without prior notice.
No Show: In the event a customer does not arrive during the first hour of the room booking and gives no prior notice of late arrival, we reserve the right to cancel the booking and re-sell the space.
Parking: Parking is provided on a first come first served basis. The Land of Oak & Iron Heritage Centre accepts no responsibility for damage to or loss of vehicles or their contents whilst on the premises.
Payment: All meeting room charges will be made by invoice in arrears. Payment is required by cheque or bank transfer within 14 days. We do not accept cash payments within the Land of Oak & Iron.
Provisional Bookings: A provisional booking will be held for 7 working days. If the booking is not confirmed within this time then it will be cancelled without prior notice.
Safety: All customers must observe all safety and fire procedures. The hirer is responsible for the safety, security and conduct of their guests on our premises.
Security: The Land of Oak & Iron accepts no liability for unattended personal belongings or equipment.
Smoking: No smoking is permitted within The Land of Oak & Iron or surrounding area.
VAT: All prices quoted are subject to VAT at the standard rate.
The Land of Oak & Iron is hosted by the Charity Groundwork NE & Cumbria, and has delivered over £5million+ investment in local communities; their natural, cultural and industrial heritage.
Through our work we aim to improve peoples prospects, create better places and encourage greener choices.
With every coffee, cake, sandwich you buy, or event you come along to, you are helping to improve the environment and community around you!
Land of Oak & Iron Heritage Centre
Spa Well Road (A694)
Mon - Sunday
9.00am - 4.00pm